Frequently Asked Questions
Discover how we optimize, secure and automate your Discord servers.
What makes your Discord approach unique?
We combine optimized server architecture, daily animation and custom processes to triple engagement and strengthen member loyalty.
What types of communities do you manage?
From NFT and DeFi universes to major Web2 brands, we adapt our expertise to any project: moderation, Web3 integration, bots, analytics and community events.
How do you measure server performance?
Nous suivons plusieurs indicateurs clés de performance :
- Number of active members and growth
- Message volume and retention
- Event participation rate
- Web3 metrics: holder engagement, NFT interactions
Can I customize Genyx to my needs?
Absolutely! Genyx is modular: enable or disable features (Core, Web3, Gamification, Community, Support, Security, Analytics) according to your project and budget.
How is Genyx integrated?
1. Invite our bot to your server.
2. Launch the /setup
command.
3. Follow the step-by-step assistant to configure your roles, channels and processes in less than 5 minutes.
What is your Discord response time?
Audit within 48 hours, operational team in 7 days, and complete Genyx tools deployment in a few hours.
What packages do you offer and at what price?
Nous offrons des packs modulaires adaptés à vos besoins :
- One-time audit
- Basic subscription (moderation + core features)
- Complete Web3 package (NFT, wallet, analytics)
- 24/7 Premium package with multilingual support
Contact us for a personalized quote.
How can I follow Genyx's development?
Genyx is currently in development!
Join us on
genyx.xyz to access updates, private betas and technical documentation.
Do you offer support and training for our teams?
Yes: we train your community managers in Discord architecture, Genyx tools and best practices for animation and moderation.